Our postal address is:
The Midland Hotel
16 Peter Street
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
When you visit, register or order products or services on www.qhotels.co.uk you may be asked to provide information about yourself including your name, contact details and credit or debit card information.
For each visitor to our website, our web server automatically recognises information regarding the domain or email address, we may also collect this information about the usage of our website in addition to information about you from messages you post to the website and emails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of information
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.
We aggregate information on what pages visitors access or visit, information volunteered by visitors, such as survey information and/or site registrations.
The information we collect is used to improve the content of our website, used to customise the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our website. This information is not shared with other organisations for commercial purposes.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Disclosure of information
We may share your personal information with our parent company ‘QHotels Holdings Limited’.
We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; search engine providers that assist us in the improvement and optimisation of our website.
We may disclose your personal information to third parties, including: in the event that we sell any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; if QHotels is acquired by a third party, in which case personal data held by its customers will be one of the transferred assets.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our website.